Slack based Ticketing

Capture customer queries, resolve tickets, and collaborate with your team — without leaving Slack.

  • Respond to customer tickets from Slack threads
  • Collaborate with teammates using @mentions
  • Works seamlessly with your website, chat widget, and email
Thread
// HOW TO INSTALL

SETUP

How to install in your Slack workspace

Head over to your Ticketping dashboard. Look for the "Add to Slack" button in the navbar.

Authentication is required to link Slack workspace with your Ticketping account.

Slack settings in Ticketping dashboard

Designed for lean teams

Where everyone on the team is customer-obsessed