# Pricing — Ticketping

Ticketping is an AI-powered customer support helpdesk that runs inside Slack. Pricing is flat monthly — no per-seat fees.

Source of truth: https://ticketping.com/pricing
Last updated: 2026-07-13

## Seed

- Price: $29/month
- Ideal volume: 100–200 tickets/month
- Billing: Flat monthly (not per seat)
- Features:
  - Slack integration (new-ticket notifications, reply via @Ticketping, team collaboration, status updates)
  - Connect support@domain email
  - Chat widget
  - Inbox dashboard
  - Ticket forms
  - Knowledge base
  - Email support

## Startup

- Price: $99/month
- Ideal volume: 300–600 tickets/month
- Billing: Flat monthly (not per seat)
- Includes: Everything in Seed, plus:
  - AI-enabled chat widget
  - AI proofreading
  - Private notes
  - Team roles
  - Canned responses
  - Admin reports
  - Tickets via API
  - Support via Slack Connect

## Scale

- Price: $199/month
- Ideal volume: 800–1,200 tickets/month
- Billing: Flat monthly (not per seat)
- Includes: Everything in Startup, plus:
  - AI response suggestions
  - Multiple workspaces
  - Advanced analytics
  - Custom ticket statuses
  - Full API access
  - Custom sending email domain
  - Priority support via Slack

## Fair use

Every plan includes a soft usage buffer. Slight overages are covered. If volume consistently exceeds the recommended range, Ticketping recommends an upgrade — no surprise billing.

## Notes for buyers and agents

- No per-agent / per-seat charges — invite the whole team without increasing cost
- Engineers and PMs can collaborate via Slack @mentions at no extra cost
- Free trial available at https://ticketping.com/register
- Demo booking: https://cal.com/ravi-ojha/ticketping-demo