Real-time notifications and workspace improvements

WebSocket-powered live ticket updates and better workspace management.

Instant Ticket Updates

Tickets now update in real-time without refreshing the page. When a new ticket comes in or an existing one changes, you’ll see it immediately in your queue. This is powered by WebSockets connecting your dashboard directly to our servers.

Easier Navigation

The new sidebar puts everything within reach:

  • User menu now lives in the sidebar for one-click access
  • Mobile navigation has smoother animations
  • New dashboard side navigation for smaller screens

Sign In Your Way

Google Sign-In is now available on the login page. If your team uses Google Workspace, you can sign in with one click—no password needed.

Multi-Workspace Made Simple

Managing multiple workspaces is now cleaner. Switch between your different Slack workspaces instantly from the sidebar.