Chat widget and theme customization
Add Ticketping chat widget to any website and customize colors to match your brand.
Your Chat Widget
Customer support shouldn’t be limited to one channel. Now you can add a Ticketping chat widget to your website, landing page, or documentation. Customers get instant answers from AI, and when needed, the conversation seamlessly transfers to your Slack team.
Features:
- AI-powered responses pulling from your help articles
- One-click handoff to human agents in Slack
- Customizable appearance to match your brand
- Works on any website with simple embed code
Make It Yours
Theme customization now respects your team’s brand colors. Set primary colors, adjust text contrast, and configure notification preferences. The interface adapts to match your workspace.
Help Center Integration
Your help center now includes the chat widget, so visitors can get instant answers while browsing documentation. If they need more help, starting a conversation is one click away.
- Widget Fixed chat widget text color in light theme
- Theme Fixed border colors in mobile views
- Settings Fixed team settings page loading states
- Widget Added chat widget that can be embedded on any website
- Theme Added custom theme support based on team preferences
- Dashboard Added circular user avatars
- Help Added chat widget to help center pages
- Settings Improved settings page organization